Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandon Saenz

Brandon Saenz

August 8, 2025

5  out of  5
rating by Brandon Saenz
"I’d like to thank Hailey for educating me about the different types of flood insurances! She’s the best, I highly recommend!"
We responded:
"Brandon, Thanks so much for taking the time to leave this review! So happy to hear you had such a great experience with Hailey! - Will"
Profile photo of BenandAshton Hicks

BenandAshton Hicks

August 6, 2025

5  out of  5
rating by BenandAshton Hicks
"Nace has been so great to work with!!!! So glad we made the switch!"
Profile photo of Ethan Rangel

Ethan Rangel

August 6, 2025

5  out of  5
rating by Ethan Rangel
"Great team to work with! Very transparent and always there to help with any questions that are needed."
Profile photo of Bingzhong Chen

Bingzhong Chen

August 5, 2025

5  out of  5
rating by Bingzhong Chen
"Stefhani Fernandez from this company is available to me anytime. she answers my questions almost immediately. I love this company."
We responded:
"I am so glad to hear Stefhani has been so helpful to you! Thank you for trusting us with your insurance needs! - Will"
Profile photo of Connie Dellafave

Connie Dellafave

August 4, 2025

5  out of  5
rating by Connie Dellafave
"We have been Long time State Farm clients. Our original agent, who was the best, passed away and the business was split, the agent we were assigned was not hands and the staff followed this attitude. We changed and the next agent could have cared less. We researched; for an agent that cared and a staff that was on point. Found the agency that was professional, communicative and beyond helpful with a cheerful attitude. We are so excited to have found that agent/agency that is supportive in every way. Words do not explain our appreciation! You will not be disappointed when you reach out and get the service you deserve and will get with the Will Norfolk agency."
We responded:
"Wow Connie! Thank you so much for taking the time to write so many kind words. Not many people stick with an insurance carrier for a long time so thank you for being loyal to State Farm. I’m glad to hear you’ve had such a great experience with my team and thank you for trusting us with your business! - Will "
Profile photo of Dorothy Bailey

Dorothy Bailey

August 4, 2025

5  out of  5
rating by Dorothy Bailey
"Very good insurance yes I wud recommend to family and friends"
We responded:
"Dorothy, Thank you so much for taking the time to leave a review! I’m so glad to hear you’ve had a great experience with us! - Will "
Profile photo of Kimberly King

Kimberly King

August 1, 2025

5  out of  5
rating by Kimberly King
"Love these people. They are so nice and helpful. Dayna is awesome"
We responded:
"Kimberly, thank you so much for the kind review! Having great customers like you makes everyone's day 10x better! - Will "
Profile photo of Theresa Cantsee

Theresa Cantsee

July 31, 2025

5  out of  5
rating by Theresa Cantsee
"Nice is the best insurance representative I've ever worked. He is wonderful and very polite and respectful, and patient no pressure on the customer just good old fashion courtesy."
We responded:
"Theresa, So glad you had a wonderful experience with Nace! Thank you for trusting us with your insurance! - Will"
Profile photo of jorge Morales

jorge Morales

July 31, 2025

5  out of  5
rating by jorge Morales
"Great service they are very take care of customer any time they help alot to look for the best price for any insurance, contact with stefhani she will help with any detail she been very help"
We responded:
"Jorge, So glad to hear you’ve felt taken care of with my office! Stefhani is amazing and I’m happy to hear she’s been so helpful. Thanks for being a great customer! - Will"
Profile photo of Jeremy Pena

Jeremy Pena

July 25, 2025

5  out of  5
rating by Jeremy Pena
"Jordyn did an amazing job helping me with my auto insurance quotes! She was thorough, professional, and friendly throughout the whole process, would highly recommend!"
We responded:
"Jeremy, So glad to hear you had a great experience with Jordyn! Thank you for trusting my office with your home & auto insurance! - Will "
Profile photo of Marixa Garcia

Marixa Garcia

July 24, 2025

5  out of  5
rating by Marixa Garcia
"Great customer service and very helpful"
We responded:
"Marixa, Thank you for taking the time to leave this review! I’m so glad to hear you’ve had great customer service with us. Thank you for trusting my office with your insurance needs! - Will "
Profile photo of alex dehoyos

alex dehoyos

July 24, 2025

5  out of  5
rating by alex dehoyos
"Great experience as always. Jordyn is very helpful and knowledgeable. Always looking out for her customers best interests. Wish there were more agents out there with her personality and great customer service. Thank you Jordyn"
We responded:
"Alex, Thanks for sharing your great experience with Jordyn and trusting my office with your insurance needs! - Will "
Profile photo of Brenden Saucillo

Brenden Saucillo

July 23, 2025

5  out of  5
rating by Brenden Saucillo
"Jordyn has been the biggest help when it comes to my Auto and Life policy! Super sweet and super knowledgeable"
We responded:
"Brenden, Thanks for taking the time to leave this review! I know Jordyn has really enjoyed working with you. Thanks for trusting us with your insurance needs! - Will "
Profile photo of Jo Anna Rodriguez

Jo Anna Rodriguez

July 23, 2025

5  out of  5
rating by Jo Anna Rodriguez
"Switching to State Farm has been one of the most pleasant experiences I’ve ever experienced. Jordyn has always been so helpful and always takes care of me!"
We responded:
"Jo Anna, Thank you for your kind review! I appreciate you for trusting us with so many of your insurance needs for several years! - Will"
Profile photo of Raymond Dalton

Raymond Dalton

July 22, 2025

5  out of  5
rating by Raymond Dalton
"Hailey is absolutely fantastic! Her customer service is top notch. She answered every question I had today. I would definitely recommend her, she’s very knowledgeable!"
We responded:
"Raymond, Thanks for taking the time to leave this review! I agree…Hailey is fantastic! - Will "
Profile photo of Allison H

Allison H

July 22, 2025

5  out of  5
rating by Allison H
"Hailey is great 👍"
We responded:
"Allison, Thanks for taking the time to leave this review! I agree…Hailey is great! - Will "
Profile photo of Richard Sullivan

Richard Sullivan

July 21, 2025

5  out of  5
rating by Richard Sullivan
"great care and service."
We responded:
"Richard, So glad to hear you have had a great experience with my office. I know Stefhani enjoyed helping you out today. Thank you for trusting us with your insurance needs! - Will "
Profile photo of rolando Castillo

rolando Castillo

July 21, 2025

5  out of  5
rating by rolando Castillo
"Quick response and explains everything perfectly"
We responded:
"Rolando, Glad to hear you have had a great customer service experience with us! Thank you for taking the time to share this review! - Will "
Profile photo of Erika Garcia

Erika Garcia

July 18, 2025

5  out of  5
rating by Erika Garcia
"Stefhani has always been very helpful with every questions in regards to our policy, would definitely recommend asking for her if you are in need of insurance."
We responded:
"Erika, Thanks so much for the kind review! I’m glad to hear you’ve had such a great experience with Stefhani. She is amazing! - Will "
Profile photo of Alegra Spinn

Alegra Spinn

July 18, 2025

5  out of  5
rating by Alegra Spinn
"I have been with this office for 2 years. They are absolutely amazing. They work to find you the best coverages while saving you money. It is great to have the peace of mind of having State Farm as your insurance and knowing that you are getting the most bang for your buck. Jordan is nothing short of amazing. She gives personal and professional service. Treats you like she has known you forever. Make the switch. You won't regret it!"
We responded:
"Alegra, Thank you so much for the kind review and for being such a great customer for the last 2 years! I’m so glad to hear you’ve had a great experience and Jordyn was able to help you. We are always here if you need anything! - Will"
Profile photo of d b

d b

July 17, 2025

5  out of  5
rating by d b
"State Farm’s and Jordyn are absolutely amazing! I am so appreciative of their time, patience and knowledge as I make long term decisions involving life insurance for my children and their future. I cannot thank them enough for all their assistance and i highly recommend them."
We responded:
"David, Thanks so much for the kind words! I am so glad to hear you have had such a positive experience with Jordyn. She really is amazing! Thank you for trusting my office with your insurance needs. - Will"
Profile photo of Donna Rivera

Donna Rivera

July 16, 2025

5  out of  5
rating by Donna Rivera
"Some of the best customer service around. This office is always willing to help me with anything I ask. Refreshing dealing with people who still believe in great customer service."
We responded:
"Donna, Thanks for the kind words! While much of the world is becoming automated, we strive to provide human interaction and great customer service along with it. I’m glad to hear this has been your experience. Thank you for being a great customer! - Will "
Profile photo of Robin Neugebauer

Robin Neugebauer

July 15, 2025

5  out of  5
rating by Robin Neugebauer
"I switched to State Farm a Aug 2022 and I have been very satisfied. I was skeptical, thinking they would be more expensive since they are a "BIG" name brand. But they've been less expensive. They always suggest ways that I can save even more money. And, the cherry on top is my customer service specialist, Stefhani F., she has made it even easier being with State Farm."
We responded:
"Robin, Thanks for taking the time to share your experience with us. I’m so glad to hear that we’ve been able to keep your policies affordable and that Stefhani has provided such great service to you. Thank you for trusting us! - Will "
Profile photo of Justin Whitcomb

Justin Whitcomb

July 15, 2025

5  out of  5
rating by Justin Whitcomb
"Hailey does an amazing job at finding all your options! I always recommend her."
We responded:
"Justin, So glad to hear you have had a great experience with Hailey! Thanks for being a wonderful customer! - Will "
Profile photo of Corey Vinson

Corey Vinson

July 15, 2025

5  out of  5
rating by Corey Vinson
"Great experience and great staff! Have always answered my questions and Jordyn worked hard to save me money. Thank you!"
We responded:
"Corey, Thanks so much for taking the time to leave this review! Glad to hear you had a great experience with Jordyn! - Will"