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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pooh Smith

Pooh Smith

December 4, 2025

5  out of  5
rating by Pooh Smith
"I would like to take this opportunity to express my gratitude to Stefhani from State Farm for her assistance for my insurance. She provided excellent customer service."
We responded:
"Thank you so much for taking the time to leave a review for Stefhani! She is amazing! - Will "
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Shannon M

December 4, 2025

5  out of  5
rating by Shannon M
"Jordyn was kind, quick, and efficient in helping me get auto and life insurance setup on a short timeline!"
We responded:
"Shannon, So glad to hear you had a great experience with Jordyn! Thank you for trusting us with your auto insurance & the most important insurance we offer - life insurance! - Will "
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Kyle

December 4, 2025

5  out of  5
rating by Kyle
"Want to thank Jordyn today at State Farm for helping me find a very good and affordable renters insurance policy for my residence in Seabrook. Highly recommend having Will Norfolk and his staff as my insurance agency."
We responded:
"Kyle, Thanks for taking the time to leave this review! So glad we were able to help with your renters insurance. Thanks for trusting us with your insurance for so many years! - Will"
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Ramona Neely

November 17, 2025

5  out of  5
rating by Ramona Neely
"Kyle was professional and very accommodating to my needs."
We responded:
"Ramona, Thank you for taking the time to leave this review and trusting my agency with your insurance! I am so glad to hear you had a great experience with Kyle. Welcome to Will Norfolk State Farm! - Will"
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Brenton Hayden

November 3, 2025

5  out of  5
rating by Brenton Hayden
"Jordyn is awesome!! Very thorough and efficient! She helped set me up with all my auto and home and life insurances and saved a bundle by switching!"
We responded:
"Brenton, Thanks so much for taking the time to leave this review! I agree…Jordyn is awesome! So glad to hear you had a great experience with her and she was able to help you with your insurance. Thank you for trusting my office with protecting the most important things in your life! - Will "
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Sarahi M.

October 10, 2025

5  out of  5
rating by Sarahi M.
"Everyone here are always very sweet and are very fast to help me get answers to all of my questions. They have made this process so easy and have gotten me the best coverages."
We responded:
"Sarahi, Thank you so much for taking the time to write this! So glad to hear you’ve had consistently great experiences with us. Thank you for trusting my office with your insurance needs! - Will "
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Thomas Henehan

October 9, 2025

5  out of  5
rating by Thomas Henehan
"Nace did a nice job of quoting me umbrella insurance, he was very efficient with my time and knew exactly what he was doing and was able to get me two quotes in a very short period of time , toa very nice job by Nace"
We responded:
"So glad to hear you had a great experience with Nace! I know he enjoyed working with you yesterday! - Will"
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Daniel Garcia

October 1, 2025

5  out of  5
rating by Daniel Garcia
"Stefhani Fernandez did an excellent job in helping me make adjustments to my auto insurance policy. She was very patient and informative when answering all my questions. A+ service ."
We responded:
"Daniel, So glad to hear you had such a great experience with Stefhani! Thank you for trusting us with your insurance needs! - Will "
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Raquel Dale

September 11, 2025

5  out of  5
rating by Raquel Dale
"I had a problem and Stef fixed it with no issues. Also stayed in constant communication with until my issue was resolved. Best service ever 😃🙌🏾"
We responded:
"Raquel, So glad to hear you experienced such great service with Stef! Thank you for trusting my agency with your insurance needs! - Will "
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LEON CIEGO

September 11, 2025

5  out of  5
rating by LEON CIEGO
"Excelente Trato, Muy Profesional Steffanie, Gracias y Estoy Agusto Con State Farm"
We responded:
"Leon, So glad to hear you had a great experience with Stef! Thank you for trusting us with your insurance needs! - Will "
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Virginia McCoy-Sewood

September 9, 2025

5  out of  5
rating by Virginia McCoy-Sewood
"The agent who helped me was Nace. He presented as being pleasant, patient knowledgeable and very thorough. He explained the different coverages and benefits in a manner to me that was understandable and incorrigible. It only took a few minutes for me to decide to go with StateFarm."
We responded:
"Virginia, So glad to hear you had a great experience with Nace! I know he was excited we were able to save you money on both your home & auto while keeping you covered properly. Welcome to Will Norfolk State Farm! - Will"
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Lawrence Hall

September 6, 2025

5  out of  5
rating by Lawrence Hall
"Appreciate the very quick turnaround when we were purchasing a vehicle and needed revised insurance prior to leaving the lot. Stefhani got us squared away in about 10 minutes. Great turnaround!"
We responded:
"Lawrence, Thanks so much for taking the time to leave this review! Stefhani is amazing so I am glad to hear she was able to help quickly. Thank you for trusting my office with your auto insurance & I hope you enjoy your new car! - Will "
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rolando Castillo

September 2, 2025

5  out of  5
rating by rolando Castillo
"Quick response and explains everything perfect.. Best insurance agent there is"
We responded:
"Rolando, Glad to hear you have had a great customer service experience with us! Thank you for taking the time to share this review! - Will "
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Kayla Allen

August 27, 2025

5  out of  5
rating by Kayla Allen
"Stefhani is awesome! She has fast responses and always try’s to find me the best deals! Thank you!"
We responded:
"Kayla, Thanks so much for taking the time to leave this review! So glad to hear you’ve had a great experience with Stefhani! - Will "
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Karen Overman

August 22, 2025

5  out of  5
rating by Karen Overman
"Very helpful and affordable!"
We responded:
"Karen, Glad you had a great experience with Jordyn! I know she was excited that we were able to help you with several of our products! Thanks for trusting my office with your insurance needs! - Will "
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Paul Rutledge

August 22, 2025

5  out of  5
rating by Paul Rutledge
"I was helped by Nace Sweney. He was very professional and thorough. Nace patiently answered all of my many questions."
We responded:
"Paul, So glad to hear you had a great experience with Nace! Thank you for trusting my office with your auto insurance needs! - Will "
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Art Garza

August 20, 2025

5  out of  5
rating by Art Garza
"Ms Jordan thank you for helping me and my wife out in explaining what and how the insurance covers very good info. And all in all satisfied Customer… 👍"
We responded:
"Art, So glad you had a great experience with Jordyn! Thank you for trusting us with your insurance! - Will "
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Kyla Berta

August 19, 2025

5  out of  5
rating by Kyla Berta
"Jordyn is always helpful with our insurance needs. When adding a teen driver she was very knowledgeable and helped us get the best discounts available to us. Thanks Jordyn for always being available when I call."
We responded:
"Kyla, So glad to hear you’ve had such a best experience with Jordyn! I know she has loved worked with you as well. Thank you for being a great customer! - Will"
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Ann Cutshall

August 18, 2025

5  out of  5
rating by Ann Cutshall
"Awesome aa experience"
We responded:
"Ann, So glad to hear you had an awesome experience with us! Thank you for trusting my office with your insurance needs! - Will"
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Rahn Perron

August 15, 2025

5  out of  5
rating by Rahn Perron
"Had to get new coverage as I bought a new vehicle and traded one in. Service was fast and seamless"
We responded:
"Rahn, So glad to hear you had a great experience with us today! Thanks for trusting us with your insurance needs! - Will "
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stephanie sanchez

August 13, 2025

5  out of  5
rating by stephanie sanchez
"Very good customer service, Jordyn helped me get insurance on my first car. She was very helpful and very nice. She made getting insurance easy and smooth."
We responded:
"Stephanie, Congrats on your first car! That’s exciting! So glad to hear Jordyn was able to help you with insurance on this. Thank you for trusting my office! - Will"
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Amber Eneks

August 13, 2025

5  out of  5
rating by Amber Eneks
"Stefhani went above and beyond to help us with our car insurance needs. A+++"
We responded:
"Amber, So happy to hear you had a great experience with Stefhani! Thanks for trusting us with your auto insurance! - Will"
Profile photo of Paul Pinette

Paul Pinette

August 11, 2025

5  out of  5
rating by Paul Pinette
"Will Norfolk quickly responded to my insurance needs and gave me a very affordable rate for my car. My policy includes very affordable rate for my pizza delivery job!! Thank you Will!"
We responded:
"Paul, I know Jake was excited to be able to help you get this set up! So glad we were able to save you money! Welcome to Will Norfolk State Farm! - Will "
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Brandon Saenz

August 8, 2025

5  out of  5
rating by Brandon Saenz
"I’d like to thank Hailey for educating me about the different types of flood insurances! She’s the best, I highly recommend!"
We responded:
"Brandon, Thanks so much for taking the time to leave this review! So happy to hear you had such a great experience with Hailey! - Will"
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BenandAshton Hicks

August 6, 2025

5  out of  5
rating by BenandAshton Hicks
"Nace has been so great to work with!!!! So glad we made the switch!"
We responded:
"Ben and Ashton, So glad to hear you’ve had a great experience with Nace! He is awesome! - Will "