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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Luly Villareal

Luly Villareal

January 26, 2026

5  out of  5
rating by Luly Villareal
"Muy contento con esta compañía de seguros Los mejores precios y muy buen servicio stefany en especial me a ayudado bastante con mi tramite muchas gracias y gracias a todo el equipo."
We responded:
"Luly, Thank you for the kind words and shot out to Stefhani! I know that working through a Claim can be stressful so I’m glad she was able to make things easier. Thank you for trusting us with your insurance needs! - Will "
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Racheal Stratford

January 22, 2026

5  out of  5
rating by Racheal Stratford
"If you need the best customer service State Farm has to offer, please reach out to Jordyn! She is the absolute best!!"
We responded:
"Rachael, Thank you so much for the kind words! I agree - Jordyn is amazing! - Will"
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Maria Martinez

December 19, 2025

5  out of  5
rating by Maria Martinez
"Will was very helpful and knowledgeable. Took his time explaining everything to me. i was very pleased with the price on mu quote"
We responded:
"Maria, Thank you so much for the kind review! I am so glad we were able to help you with your insurance. Welcome to Will Norfolk State Farm! - Will "
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Pooh Smith

December 4, 2025

5  out of  5
rating by Pooh Smith
"I would like to take this opportunity to express my gratitude to Stefhani from State Farm for her assistance for my insurance. She provided excellent customer service."
We responded:
"Thank you so much for taking the time to leave a review for Stefhani! She is amazing! - Will "
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Shannon M

December 4, 2025

5  out of  5
rating by Shannon M
"Jordyn was kind, quick, and efficient in helping me get auto and life insurance setup on a short timeline!"
We responded:
"Shannon, So glad to hear you had a great experience with Jordyn! Thank you for trusting us with your auto insurance & the most important insurance we offer - life insurance! - Will "
Profile photo of Kyle

Kyle

December 4, 2025

5  out of  5
rating by Kyle
"Want to thank Jordyn today at State Farm for helping me find a very good and affordable renters insurance policy for my residence in Seabrook. Highly recommend having Will Norfolk and his staff as my insurance agency."
We responded:
"Kyle, Thanks for taking the time to leave this review! So glad we were able to help with your renters insurance. Thanks for trusting us with your insurance for so many years! - Will"
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Ramona Neely

November 17, 2025

5  out of  5
rating by Ramona Neely
"Kyle was professional and very accommodating to my needs."
We responded:
"Ramona, Thank you for taking the time to leave this review and trusting my agency with your insurance! I am so glad to hear you had a great experience with Kyle. Welcome to Will Norfolk State Farm! - Will"
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Sarahi M.

October 10, 2025

5  out of  5
rating by Sarahi M.
"Everyone here are always very sweet and are very fast to help me get answers to all of my questions. They have made this process so easy and have gotten me the best coverages."
We responded:
"Sarahi, Thank you so much for taking the time to write this! So glad to hear you’ve had consistently great experiences with us. Thank you for trusting my office with your insurance needs! - Will "
Profile photo of Thomas Henehan

Thomas Henehan

October 9, 2025

5  out of  5
rating by Thomas Henehan
"Nace did a nice job of quoting me umbrella insurance, he was very efficient with my time and knew exactly what he was doing and was able to get me two quotes in a very short period of time , toa very nice job by Nace"
We responded:
"So glad to hear you had a great experience with Nace! I know he enjoyed working with you yesterday! - Will"
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Daniel Garcia

October 1, 2025

5  out of  5
rating by Daniel Garcia
"Stefhani Fernandez did an excellent job in helping me make adjustments to my auto insurance policy. She was very patient and informative when answering all my questions. A+ service ."
We responded:
"Daniel, So glad to hear you had such a great experience with Stefhani! Thank you for trusting us with your insurance needs! - Will "
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Raquel Dale

September 11, 2025

5  out of  5
rating by Raquel Dale
"I had a problem and Stef fixed it with no issues. Also stayed in constant communication with until my issue was resolved. Best service ever 😃🙌🏾"
We responded:
"Raquel, So glad to hear you experienced such great service with Stef! Thank you for trusting my agency with your insurance needs! - Will "
Profile photo of LEON CIEGO

LEON CIEGO

September 11, 2025

5  out of  5
rating by LEON CIEGO
"Excelente Trato, Muy Profesional Steffanie, Gracias y Estoy Agusto Con State Farm"
We responded:
"Leon, So glad to hear you had a great experience with Stef! Thank you for trusting us with your insurance needs! - Will "
Profile photo of Virginia McCoy-Sewood

Virginia McCoy-Sewood

September 9, 2025

5  out of  5
rating by Virginia McCoy-Sewood
"The agent who helped me was Nace. He presented as being pleasant, patient knowledgeable and very thorough. He explained the different coverages and benefits in a manner to me that was understandable and incorrigible. It only took a few minutes for me to decide to go with StateFarm."
We responded:
"Virginia, So glad to hear you had a great experience with Nace! I know he was excited we were able to save you money on both your home & auto while keeping you covered properly. Welcome to Will Norfolk State Farm! - Will"
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Lawrence Hall

September 6, 2025

5  out of  5
rating by Lawrence Hall
"Appreciate the very quick turnaround when we were purchasing a vehicle and needed revised insurance prior to leaving the lot. Stefhani got us squared away in about 10 minutes. Great turnaround!"
We responded:
"Lawrence, Thanks so much for taking the time to leave this review! Stefhani is amazing so I am glad to hear she was able to help quickly. Thank you for trusting my office with your auto insurance & I hope you enjoy your new car! - Will "
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rolando Castillo

September 2, 2025

5  out of  5
rating by rolando Castillo
"Quick response and explains everything perfect.. Best insurance agent there is"
We responded:
"Rolando, Glad to hear you have had a great customer service experience with us! Thank you for taking the time to share this review! - Will "
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Kayla Allen

August 27, 2025

5  out of  5
rating by Kayla Allen
"Stefhani is awesome! She has fast responses and always try’s to find me the best deals! Thank you!"
We responded:
"Kayla, Thanks so much for taking the time to leave this review! So glad to hear you’ve had a great experience with Stefhani! - Will "
Profile photo of Paul Rutledge

Paul Rutledge

August 22, 2025

5  out of  5
rating by Paul Rutledge
"I was helped by Nace Sweney. He was very professional and thorough. Nace patiently answered all of my many questions."
We responded:
"Paul, So glad to hear you had a great experience with Nace! Thank you for trusting my office with your auto insurance needs! - Will "
Profile photo of Art Garza

Art Garza

August 20, 2025

5  out of  5
rating by Art Garza
"Ms Jordan thank you for helping me and my wife out in explaining what and how the insurance covers very good info. And all in all satisfied Customer… 👍"
We responded:
"Art, So glad you had a great experience with Jordyn! Thank you for trusting us with your insurance! - Will "
Profile photo of Kyla Berta

Kyla Berta

August 19, 2025

5  out of  5
rating by Kyla Berta
"Jordyn is always helpful with our insurance needs. When adding a teen driver she was very knowledgeable and helped us get the best discounts available to us. Thanks Jordyn for always being available when I call."
We responded:
"Kyla, So glad to hear you’ve had such a best experience with Jordyn! I know she has loved worked with you as well. Thank you for being a great customer! - Will"
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Rahn Perron

August 15, 2025

5  out of  5
rating by Rahn Perron
"Had to get new coverage as I bought a new vehicle and traded one in. Service was fast and seamless"
We responded:
"Rahn, So glad to hear you had a great experience with us today! Thanks for trusting us with your insurance needs! - Will "
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Paul Pinette

August 11, 2025

5  out of  5
rating by Paul Pinette
"Will Norfolk quickly responded to my insurance needs and gave me a very affordable rate for my car. My policy includes very affordable rate for my pizza delivery job!! Thank you Will!"
We responded:
"Paul, I know Jake was excited to be able to help you get this set up! So glad we were able to save you money! Welcome to Will Norfolk State Farm! - Will "
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Brandon Saenz

August 8, 2025

5  out of  5
rating by Brandon Saenz
"I’d like to thank Hailey for educating me about the different types of flood insurances! She’s the best, I highly recommend!"
We responded:
"Brandon, Thanks so much for taking the time to leave this review! So happy to hear you had such a great experience with Hailey! - Will"
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Ethan Rangel

August 6, 2025

5  out of  5
rating by Ethan Rangel
"Great team to work with! Very transparent and always there to help with any questions that are needed."
We responded:
"Ethan, Glad to hear you’ve had a great experience with my team! Thanks so much for taking the time to share your kind words. Thanks for being a great customer! - Will"
Profile photo of Bingzhong Chen

Bingzhong Chen

August 5, 2025

5  out of  5
rating by Bingzhong Chen
"Stefhani Fernandez from this company is available to me anytime. she answers my questions almost immediately. I love this company."
We responded:
"I am so glad to hear Stefhani has been so helpful to you! Thank you for trusting us with your insurance needs! - Will"
Profile photo of Connie Dellafave

Connie Dellafave

August 4, 2025

5  out of  5
rating by Connie Dellafave
"We have been Long time State Farm clients. Our original agent, who was the best, passed away and the business was split, the agent we were assigned was not hands and the staff followed this attitude. We changed and the next agent could have cared less. We researched; for an agent that cared and a staff that was on point. Found the agency that was professional, communicative and beyond helpful with a cheerful attitude. We are so excited to have found that agent/agency that is supportive in every way. Words do not explain our appreciation! You will not be disappointed when you reach out and get the service you deserve and will get with the Will Norfolk agency."
We responded:
"Wow Connie! Thank you so much for taking the time to write so many kind words. Not many people stick with an insurance carrier for a long time so thank you for being loyal to State Farm. I’m glad to hear you’ve had such a great experience with my team and thank you for trusting us with your business! - Will "