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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Brittain

Chris Brittain

July 31, 2026

5  out of  5
rating by Chris Brittain
"Saved me 300 a month"
We responded:
"Chris,

Thanks for taking the time to leave this review! I know Aaron enjoyed working with you and was excited we were saving you so much money. Welcome to Will Norfolk State Farm!

- Will"
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Dede Landeros

July 16, 2026

5  out of  5
rating by Dede Landeros
"I was shopping for auto insurance today and spoke with Jordyn from State Farm. She was VERY helpful and professional. They were able to save us $100 month and with better coverages than pur current carrier. I highly recommend State Farm, Deer Park TX!!!"
We responded:
"Dede,

Thanks so much for taking the time to leave this kind review! Jordyn is amazing and I’m glad you had a great experience with her!

Thank you for trusting us with your insurance needs and welcome to Will Norfolk State Farm!

- Will"
Profile photo of G MUYO

G MUYO

July 8, 2026

5  out of  5
rating by G MUYO
"Stefhani is amazing! They help me with a genuine heart for over a year now!"
We responded:
"So glad you have had such a great explode with Stef! She is truly amazing. Thank you for trusting my agency with your insurance needs!

- Will "
Profile photo of Mindy Ruiz

Mindy Ruiz

July 7, 2026

5  out of  5
rating by Mindy Ruiz
"My experience with Aaron helping me obtain insurance for my car was great. Everything went very smooth. I would definitely recommend state farm and Aaron to anyone looking for quotes."
We responded:
"Mindy,

Thanks for the kind review! Aaron is amazing so I’m glad you had a great experience with him. Thank you for trusting my agency with your insurance needs!

- Will"
Profile photo of Franky Wong

Franky Wong

June 26, 2026

5  out of  5
rating by Franky Wong
"Excellent customer service! I am very please with their service."
We responded:
"Franky, thanks so much for the review! I am glad to hear you’ve had a good experience with our customer service here. We appreciate having you as a customer!

- Will "
Profile photo of Venus Chambers

Venus Chambers

June 23, 2026

5  out of  5
rating by Venus Chambers
"Jake is awesome lol
We had to go see him to have something fixed on ins bill .. we went to leave and I noticed a tail under my grill .. I thought it was a snake .. turns out it was an opossum! Hub went inside to see if they knew animal controls number .. Jake came out and about a half hr later he got it out of my car lol
Thanks Jake !"
We responded:
"Venus,

This might be the most unique review we will ever receive! I wish I was there to see this myself, but heard all about it from the team. Thanks for trusting us with your insurance and animal control needs!

- Will"
Profile photo of Steve Lenwell

Steve Lenwell

June 10, 2026

5  out of  5
rating by Steve Lenwell
"Will & Stefani have always gone out of there way to assist me with my insurance needs, which are sometimes complex. This agency has the best customer response and service I've experienced from an insurance company. They will go out of their way to ensure you have the right coverage and assist with claims if need be. I HIGHLY recommend Will Norfolk Agency. Excellent customer service!!"
We responded:
"Steve,

Thanks so much for the kind words! We love having you as a customer and are happy you have had a great experience so far. Thanks for trusting my agency with all of your insurance needs!

- Will"
Profile photo of Victoria S

Victoria S

June 10, 2026

5  out of  5
rating by Victoria S
"I have auto insurance with the Will Norfolk Agency in Deer Park, TX. I worked with Nace Sweeney. Nace is very attentive and quoted me the best price of any other company for my auto. I received a further discount by using their Beacon, which evaluates my driving habits each time I operate my vehicle. I highly recommend this agency and Nace, in particular, for excellent service."
We responded:
"Victoria,

Thanks so much for taking the time to leave this kind review! I know Nace has enjoyed working with you. Thanks for trusting my agency with your insurance!

- Will "
Profile photo of Desirae Rosales

Desirae Rosales

June 4, 2026

5  out of  5
rating by Desirae Rosales
"Super easy getting insurance with Aaron at Will Norfolk took thank you!!"
We responded:
"Desirae,

Thanks so much for the kind review! I know Aaron was glad he was able to help you with your auto insurance. Thanks for trusting my agency with your insurance needs!

- Will"
Profile photo of Angel Moore

Angel Moore

May 26, 2026

5  out of  5
rating by Angel Moore
"Unfortunately my home insurance agent passed away and I found myself unexpectedly without coverage. I'm so beyond grateful to everyone in this office for helping me to navigate that situation. Not only did they find me the best rate, Stefhani Fernandez made sure that I had no lapse in coverage and eased every concern I had. She is always responsive, patient, knowledgeable and kind. I could not speak more highly of my experience and I would recommend them to anyone."
We responded:
"Angel,

Thank you so much for taking the time to write this kind review! I’m so sorry that you were put in this stressful situation, but happy to hear Stef was able to ease your concerns. Thank you for trusting my agency with your insurance needs!

- Will"
Profile photo of Angie Stack

Angie Stack

May 8, 2026

5  out of  5
rating by Angie Stack
"Great support on answering questions and identifying best options"
We responded:
"Angie,

Thanks so much for taking the time to leave this kind review & trusting my agency with your insurance needs!

- Will "
Profile photo of Janie Cardiff

Janie Cardiff

April 23, 2026

5  out of  5
rating by Janie Cardiff
"I reached out on the internet and was pleasantly surprised how quickly the State Farm Agency, in Deer Park responded and even had the policies completed after our initial conversation. It was such an easy process with Nace Sweeney, my agent! He was not only fast , but thorough and of course, very personable. It usually isn’t this easy or positive when you need insurance, but State Farm came to my rescue at the most opportune time and the cost was very affordable! Thank you Nace for helping me with my insurance, and making this such a positive experience!"
We responded:
"Janie,

Thank you so much for taking the time to leave this kind review! Nace loves helping out our customers so I’m glad to hear you had a great experience with him. Thank you for trusting my agency with your insurance needs!

- Will"
Profile photo of Avery Virginia

Avery Virginia

April 21, 2026

5  out of  5
rating by Avery Virginia
"Will is super helpful and efficient. He originally got me my new policy and then later updated it with my new information via text. It’s so easy and clear."
We responded:
"Avery,

Thanks so much for taking the time to leave this review! I know Stef was happy she was able to help you earlier today. Thanks for trusting my office with your insurance!

- Will"
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nikki padilla

April 20, 2026

5  out of  5
rating by nikki padilla
"Jordan is always so sweet and goes above and beyond to answer any and all questions my husband and I have. She is amazing and is one of the many reasons we stay with State Farm. She calls with discounts helps with savings and always answers my texts"
We responded:
"Nikki,

Thanks so much for your kind words! I know Jordyn has loved working with you and we all appreciate you trusting us with your insurance needs!

- Will"
Profile photo of Celeste Padron

Celeste Padron

April 20, 2026

5  out of  5
rating by Celeste Padron
"Jordyn is so helpful and very thorough with explaining the policies!"
We responded:
"Celeste,

So glad you enjoyed your review with Jordyn! Thank you for trusting my agency with your insurance!

- Will"
Profile photo of Pamela Merrill

Pamela Merrill

April 17, 2026

5  out of  5
rating by Pamela Merrill
"Moved from out of state and this office went above and beyond to solve my insurance needs. Very professional and friendly. I set up auto insurance and was very satisfied. My homeowner policy is coming up for renewal so I reached out to this office. Aaron Gonzales was extremely patient with me as he worked up a quote, clearly explained all details and worked to get my premium competitive. This is a great office to partner with and I have found everyone to be friendly and cooperative. Highly recommend"
We responded:
"Pamela,

Thank you so much for the kind review! I’m so glad to hear we were able to help you once you arrived in Texas. Welcome to Will Norfolk State Farm!

- Will"
Profile photo of Rex

Rex

April 14, 2026

5  out of  5
rating by Rex
"We've been with this agent for a while now but I just had my first couple of very small claims and I must say they process those things almost before they even get them!

The whole office staff is so cheery and informative. Great to know if something bigger happens that they will be responsive and ready to go!"
We responded:
"Rex,

Thanks so much for taking the time to write this! We hope that nothing major happens, but we are here if it does! Thanks for trusting my agency with your insurance!

- Will "
Profile photo of Joni Childress

Joni Childress

March 26, 2026

5  out of  5
rating by Joni Childress
"Adrian did a wondering job wonderful job taking care of me thank you very much for your services"
We responded:
"Joni,

So glad to hear you had such a great experience with Adrian! Thank you for trusting my agency with your insurance needs and taking the time to leave this review.

Welcome to Will Norfolk State Farm!

- Will"
Profile photo of ilikki machek

ilikki machek

February 17, 2026

5  out of  5
rating by ilikki machek
"Stephanie has been an absolute amazing representative for this location. She is always so helpful and knowledgeable about anything we throw her way!"
We responded:
"Ilikki,

Thank you so much for taking the time to leave this review & trusting my agency with your insurance needs. I agree that Stef is amazing!

- Will"
Profile photo of Tammy Evans

Tammy Evans

February 8, 2026

5  out of  5
rating by Tammy Evans
"I was very pleased with the service this company gave me. I had been with State farm for 9 or 10 years before and was very upset that I had to change to another insurance company. That they were able to figure out a way for me to get back with State farm and still have my different services on there that I could keep without it breaking the bank. I think him very much. They were awesome and I appreciate them five stars if I could get six I would awesome"
We responded:
"Tammy,

Thanks so much for taking the time to write this review! We know it is rare for customers to be loyal to their insurance carrier like you have. Thank you for your loyalty to State Farm & thank you for trusting my agency with your insurance!

- Will "
Profile photo of Yihao Xi

Yihao Xi

February 6, 2026

5  out of  5
rating by Yihao Xi
"Good service, .response quickly and friendly!"
We responded:
"Thank you so much for the kind review and for trusting us with your insurance needs!

- Will "
Profile photo of Luly Villareal

Luly Villareal

January 26, 2026

5  out of  5
rating by Luly Villareal
"Muy contento con esta compañía de seguros
Los mejores precios y muy buen servicio stefany en especial me a ayudado bastante con mi tramite muchas gracias y gracias a todo el equipo."
We responded:
"Luly,

Thank you for the kind words and shot out to Stefhani! I know that working through a Claim can be stressful so I’m glad she was able to make things easier. Thank you for trusting us with your insurance needs!

- Will "
Profile photo of Faith Story

Faith Story

January 23, 2026

5  out of  5
rating by Faith Story
"Very knowledgeable and quick to give answers. Conveniently available by phone or text. I needed quotes to add a new driver to my policy and had the information in less than 2 hours. Would recommend to anyone that needs car insurance-great prices and great service!"
We responded:
"Faith,

Thank you so much for taking the time to leave this kind review! We appreciate that you have trusted us with your insurance needs for so long.

- Will"
Profile photo of Racheal Stratford

Racheal Stratford

January 22, 2026

5  out of  5
rating by Racheal Stratford
"If you need the best customer service State Farm has to offer, please reach out to Jordyn! She is the absolute best!!"
We responded:
"Rachael,

Thank you so much for the kind words! I agree - Jordyn is amazing!

- Will"
Profile photo of Gabriela Trevino- Perez

Gabriela Trevino- Perez

January 19, 2026

5  out of  5
rating by Gabriela Trevino- Perez
"Jordyn was wonderful and helpful when assisting my mother law and I with getting a life policy. She also helped with questions we had about life insurance, and even health insurance for my pets. You can tell she loves what she does and I would definitely recommend seeing her for all insurance needs!"
We responded:
"Gabriela,

Thanks so much for the kind review! I’m so glad to hear you had such a great experience with Jordyn. She really does love helping our customers! Thank you for trusting us with your insurance needs!

- Will"